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Lukas Günther Teissl
Selected company projects

Miss Roberta

Selected by Lukas

Online shop, merchandise systems and IT considered together.

Shop support, merchandise systems and IT infrastructure within one project context. The Miss Roberta reference shows why digital commerce processes do not stop at the boundary of the online shop.

Brand image Miss Roberta · Miss Roberta: brand and collection image · Brand image Miss Roberta: brand and collection image
Supplied brand, product or event image. It illustrates the business context, not the technical implementation.
At a glanceCompany reference
Project focus
  • Shop support
  • Merchandise systems
  • IT & CRM
Context & documentationDocumented project scope
Miss Roberta · Collection photograph with handbag · Brand imageBrand image · Starts at 01:16
Miss Roberta · Video

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Starts at 01:16

Miss Roberta · Video

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01 · Project portrait

The project in context

The published portfolio describes support for Miss Roberta’s online shop and related offline workflows through internal shop and merchandise-management systems. It also mentions IT infrastructure and process administration through an in-house CRM. The focus is therefore on connected retail operations. I selected this reference because it goes beyond a one-off website build and connects shop operations, internal systems and technical support.

Brief & objectives

Online sales, merchandise management and internal IT need to be considered together. The documented task covers support and process administration, not sole development of every system used.

02 · Lukas Teissl

My project connection

I present Miss Roberta as a company reference for the historically described scope: online-shop support, inventory-system processes, IT infrastructure and CRM-supported workflows. Its particular value is the connection between customer-facing functions and the work behind the shop.

03 · Project focus

What distinguishes this reference

Shop support

Support for the online shop is an explicit part of the account.

Merchandise workflows

Internal shop and merchandise systems connect the web presence with offline processes.

IT & CRM

Infrastructure support and process management through an in-house CRM complete the scope.

04 · Project portrait

System thinking & context

The key principle is an end-to-end view: the shop interface, internal processing and IT operations affect each other. For comparable tasks, I plan around the complete workflow.

05 · The project in context

Practical value

Shop operations, internal systems and technical support are considered together. The reference shows how digital-commerce work can extend well beyond the public website.

Context & documentation

The technical account is based on the older publicly available portfolio. It describes company work and does not establish my sole personal authorship of the entire project.

Public Freelancermap portfolio ↗
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